Return&Refund Policy

We always want customers to be satisfied with their entire experience, this includes our return & refund policy.

How Long Do I Have To Make A Return?

You have a maximum of 30 days from the date of your purchase to make a return. Your return package must be postmarked within 30 days after the purchase date. Returns postmarked after 30 days from the purchase date will not be accepted.

How Do I Make A Return?

1. Contact Workplatformsparts through email sales@workplatformsparts.com or chat on line. We will reply in 24 hours.

• Request an RMA #.
• State the reason for your return.

2. Properly package the product for shipping.

• Write the RMA# on the package.
• Ship the package per the instructions provided by the customer service representative.

3. Upon receipt of the returned item, one of the following will happen:

• Refunds - A refund of the original purchase price will be made.
• Exchange - Another part will be sent.

 

Do I Have To Pay For Shipping When I Return Something?

• The customer is responsible for shipping cost of reason “bought it wrong” or “don't need it any more”.
• Workplatformsparts.com is responsible for shipping cost of reason “quality problem” or "wrong shipped".

 

Please note:

• Parts must be in original packaging and in new condition. Parts will not be accepted for return if they have been installed or not in new condition.
• Please contact us before return or exchange, buyers must ship the package per the instructions provided by the customer service representative.
• Not allowed returns will be rejected.

 

Return Addresses:

Name: Online Seller RMA-Workplatformsparts
Warehouse Address: 18501 Arenth Ave #36514543 , City of Industry California 91748 US

 

Refunds:

Refunds will be processed within 3 days after we receive your return package. The refund will be issued to the original payment method.
Unfortunately, due to transportation delays, your refund may require an additional 3-5 days to process. Thank you for your patience and understanding.