Customer satisfaction is a high priority to Workplatformsparts.com. We desire to provide a fast, easy, and fair experience to all of our customers. Our policies are written to help us acheive that goal.
If you ever experience a problem that cannot be resolved within the framework of these policies, please give us a call. We would like the opportunity to provide you with satisfaction that is fast, easy, and fair.
See our Return Policy.
See our Warranty Policy.
Inventory & Stocking Policy:
At Workplatformsparts.com, we attempt at all times to keep items offered here on our web site in stock and available for shipping in 1 business day. Unfortunately we can't always foresee customer demand and we occasionally run out of stock. When this occurs a customer service representative from Workplatformsparts.com will make every effort possible to let you know that your item will not ship in 1 business day. They will inform you of the estimated shipping time along with the option to receive a full refund. You may always call or email first and get an inventory update on the item you want to purchase.
By placing an order with Workplatformsparts.com you are acknowledging the following:
You are an authorized user of the debit or credit card being used for payment in the transaction.
You have supplied the correct delivery address for the shipment.
All shipments made by Workplatformsparts.com are insured and a signature will be required at time of delivery. This can be waived by contacting our customer service team and authorizing that no signature be required.